Privacy Policy

This Policy applies to personal information we collect:

• Through the Site (including contact forms and email links).

• From your communications with us about potential or existing services.

It does not apply to personal information we process as part of providing services to clients under a separate contract; those engagements may be subject to additional or different terms.

We collect personal information in three main ways: information you provide directly, information collected automatically, and information from third parties.

You may provide personal information when you:

• Submit a contact form.

• Request a consultation, proposal, or demo.

• Sign up for a newsletter or updates.

• Download materials or register for webinars.

• Communicate with us (by email, phone, or otherwise).

Examples of information you may provide:

• Contact details: name, email address, phone number, company, job title.

• Business context: industry, marketing challenges, budget range, regions served.

• Content of communications: messages you send, feedback, or other information you choose to share.

We request that you do not submit sensitive personal information (such as health, financial account numbers, or government identifiers) through the Site.

When you use the Site, we automatically collect certain technical and usage information, such as:

• Device and browser information (type, settings, operating system, language).

• IP address and approximate location (city/region level).

• Dates and times of access.

• Pages viewed, links clicked, navigation paths, time on page.

• Referring URLs (how you arrived at the Site).

We collect this information through cookies and similar tracking technologies, and through analytics tools (for example, Google Analytics or other analytics platforms). 

You can manage cookies through your browser settings and, where required by law, through Site-level consent tools.

We may receive information about you from:

• Public sources (such as LinkedIn or company websites).

• Marketing and data enrichment providers.

• Partners who refer you to us or collaborate with us on opportunities.

We use this information to help identify potential clients, personalize outreach, and understand our audience.

We use the personal information we collect for the following purposes:

1. Operate and improve the Site

   • Provide, maintain, secure, and optimize the Site.

   • Analyze Site performance, usage, and audience.

2. Respond to inquiries and provide services

   • Respond to contact form submissions and other inquiries.

   • Schedule and conduct meetings or demos.

   • Evaluate whether our services are a good fit for your needs.

3. Marketing and communications

   • Send newsletters, insights, case studies, and invitations to events or webinars.

   • Personalize content and communications based on your interests and interactions.

   • Manage preferences and opt-outs.

4. AI-related tools and demonstrations

   • If we offer AI-driven tools, demos, or forms on the Site, we may process your inputs with third-party AI platforms to generate outputs, improve models, and monitor performance, subject to contractual and legal safeguards.

5. Security and legal purposes

   • Detect, prevent, and investigate fraud, abuse, security incidents, and other harmful activity.

   • Enforce our Terms of Use and protect our rights or the rights of others.

   • Comply with legal obligations and respond to lawful requests.

We may aggregate or de-identify data so that it no longer identifies you and use it for any lawful purpose.

We use cookies and similar technologies to:

• Enable core functionality (for example, remembering your preferences).

• Analyze usage and performance.

• Support marketing and, where used, advertising or retargeting.

Types of cookies we may use:

• Strictly necessary cookies: required for basic Site operation.

• Analytics cookies: help us understand how visitors use the Site.

• Functional or preference cookies: remember your settings and choices.

• Advertising or marketing cookies: measure campaigns and, if implemented, support interest-based advertising.

You can control cookies through:

• Browser settings: blocking or deleting cookies.

• Site-level tools: cookie banners or preference centers, where available.

• Third-party opt-outs: such as Google Analytics opt-out tools.

If you disable certain cookies, some Site features may not function as intended.

We use cookies and similar technologies to:

• Enable core functionality (for example, remembering your preferences).

• Analyze usage and performance.

• Support marketing and, where used, advertising or retargeting.

Types of cookies we may use:

• Strictly necessary cookies: required for basic Site operation.

• Analytics cookies: help us understand how visitors use the Site.

• Functional or preference cookies: remember your settings and choices.

• Advertising or marketing cookies: measure campaigns and, if implemented, support interest-based advertising.

You can control cookies through:

• Browser settings: blocking or deleting cookies.

• Site-level tools: cookie banners or preference centers, where available.

• Third-party opt-outs: such as Google Analytics opt-out tools.

If you disable certain cookies, some Site features may not function as intended.

We do not sell your personal information in exchange for money.

We may share personal information with:

1. Service providers and vendors

   • Website hosting and infrastructure.

   • Analytics, performance, and monitoring tools.

   • Email and marketing platforms.

   • Customer relationship management (CRM) systems.

   • Professional advisors (for example, legal or accounting).

These third parties may access personal information only to perform services on our behalf and are required to handle it in a manner consistent with this Policy and applicable law.

2. AI and technology partners

   • If we use third-party AI platforms or related tools to power forms, chat, or other Site features, your inputs and usage data may be processed by those providers under their own terms and privacy policies as well as our agreements with them.

3. Business transfers

   • In connection with a merger, acquisition, reorganization, sale of assets, or similar transaction, personal information may be disclosed or transferred as part of the transaction.

4. Legal and compliance

   • To comply with applicable law, regulation, legal process, or governmental request.

   • To protect the rights, property, or safety of the Company, our clients, or others.

   • To detect and address fraud, security, or technical issues.

You have several choices regarding your personal information:

• Email marketing: You can opt out of marketing emails by using the “unsubscribe” link in our messages or contacting us directly.

• Cookies: You can manage cookies through your browser and, where applicable, through Site-level tools.

• Do Not Track: We currently do not respond to browser “Do Not Track” signals.

If you are a resident of certain U.S. states with comprehensive privacy laws—such as California, Colorado, Connecticut, Utah, Virginia, Texas, and others that adopt similar laws—you may have additional rights regarding your personal information, which can include:

• Right to know/access: Request confirmation of whether we process your personal information and access to that information.

• Right to correct: Request correction of inaccurate personal information.

• Right to delete: Request deletion of personal information, subject to applicable exceptions.

• Right to obtain a copy: Request a portable copy of certain personal information.

• Right to opt out: Opt out of certain processing, such as targeted advertising or the “sale” or “sharing” of personal information as defined by applicable law.

We do not knowingly sell or share personal information of individuals under 16 years of age.

To exercise these rights, where available under applicable law:

1. Submit a request via email at privacy@phasewheel.com with “Privacy Request” in the subject line.

2. Provide sufficient information for us to reasonably verify that you are the person (or authorized agent) about whom we collected personal information.

We will respond to your request in accordance with applicable law. If we deny your request in whole or in part, you may have the right to appeal our decision. Instructions for appeal will be included in our response where required.

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including:

• Providing the Site and our services.

• Meeting legal, accounting, or reporting obligations.

• Resolving disputes and enforcing agreements.

When no longer needed, we aim to delete, de-identify, or aggregate personal information in accordance with our retention practices and applicable law.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction.

No system can provide absolute security. You are responsible for using secure devices and networks when interacting with the Site.

The Site is intended for business and professional users and is not directed to children under 18. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete it.

The Site may link to or integrate with third-party websites, plug-ins, or services. These sites and services are not controlled by us, and their privacy practices are governed by their own policies. 

We encourage you to review the privacy policies of any third-party sites or services you visit.

The Site is operated from the United States and is intended primarily for users located in the U.S. If you access the Site from outside the U.S., you do so on your own initiative and are responsible for compliance with local laws.

Your information may be processed in the United States and other countries that may have different data protection laws than your country of residence.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of the Policy and, where required by law, provide additional notice.

Your continued use of the Site after any update indicates your acknowledgment of the revised Policy.

For questions or requests regarding this Privacy Policy or our privacy practices, contact us at:

Email:privacy@phasewheel.comPostal Mailing Address: 
5900 Balcones Drive #22493
Austin, TX, 78731, US

Contact: (972) 823-9994